Terms of service

Terms of Service

1. About Us

These Terms of Service ("Terms") govern your use of www.elegantlyoddjewels.com (the "Site") and any purchases made through the Site.

"We", "us", and "our" refers to Elegantly Odd Jewels (USA).

By accessing the Site or placing an order, you agree to these Terms.

2. Eligibility

You may browse the Site at any age. To make a purchase, you must be at least 16 years old (or have permission from a parent/guardian) and be able to enter into a legally binding contract in your jurisdiction.

3. Products & Product Information

We sell costume jewellery and accessories. We take reasonable care to display product descriptions, colours, and images accurately. However, colours may vary depending on your device and screen settings.

4. Orders

4.1 Order Acceptance

When you place an order, you are making an offer to purchase. We may accept or decline an order at our discretion, including where:

  • an item is out of stock

  • we suspect fraud or unauthorised activity

  • there is an error in pricing or product information

4.2 Order Confirmation

If your order is accepted, we will send an order confirmation. This confirmation does not guarantee availability until your order is processed.

5. Prices, Taxes & Payments

5.1 Pricing

All prices are shown on the site at the time of purchase. Prices may change at any time, but changes will not affect orders already placed.

5.2 Payment Methods

We accept debit/credit cards and PayPal.

5.3 Import Duties (UK)

For orders shipped to the UK, all import duties are included in the final price at checkout.

6. Shipping & Delivery

We ship to the United States and the United Kingdom.

Shipping costs and estimated delivery times are displayed at checkout and/or on our Shipping & Returns page. Delivery times are estimates and may be affected by carrier delays, customs processing, weather, or other factors outside our control.

Risk of loss transfers to you upon delivery to the shipping address provided.

7. Returns & Refunds

Our returns policy forms part of these Terms. Please refer to our Shipping & Returns section/page for:

  • the returns window

  • return instructions

  • return postage responsibilities

  • refund processing

8. Incorrect, Damaged, or Faulty Items

If you receive an incorrect, damaged, or faulty item, please contact us as soon as possible using the details in Section 14. We will review the issue and work with you to resolve it promptly.

9. Jewellery Care, Allergies & Disclaimer

Our jewellery may include materials such as gold-plated, silver-plated, stainless steel, alloy, copper and other components.

9.1 Allergies & Sensitivities

If you have metal allergies or sensitivities, you are responsible for reviewing product details and purchasing at your own discretion.

To the maximum extent permitted by law:

  • we are not liable for allergic reactions, irritation, or sensitivity resulting from wearing our products

  • we do not guarantee that any item is hypoallergenic unless explicitly stated on the product listing

9.2 Normal Wear & Product Care

Jewellery can naturally show signs of wear over time depending on use and care. Exposure to water, perfumes, lotions, sweat, chemicals, and friction may affect plating and finishes.

To the maximum extent permitted by law, we are not responsible for:

  • tarnishing, fading, or plating wear due to normal use

  • damage caused by improper care, misuse, or accidental damage after delivery

10. Promotions & Discount Codes

Discount codes and promotions (if offered) are subject to the terms stated at the time of issue. Unless stated otherwise:

  • codes cannot be combined

  • codes are valid for a limited time

  • we may withdraw or modify promotions at any time

11. Intellectual Property

All content on the Site (including text, images, product names, logos, graphics, and design) is owned by or licensed to Elegantly Odd Jewels and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission.

12. Acceptable Use

You agree not to:

  • use the site for unlawful purposes

  • attempt to gain unauthorised access to the site or its systems

  • interfere with the site’s operation or security

  • submit false or misleading information

13. Limitation of Liability

To the maximum extent permitted by law, Elegantly Odd Jewels will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill.

Our total liability for any claim relating to an order or the Site will not exceed the amount you paid for the product(s) giving rise to the claim.

Nothing in these terms limits any liability that cannot be excluded under applicable law.

14. Contact Us

For questions, support, or complaints, contact us at:

We aim to respond within one working day.

15. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on the Site and will apply from the date it is published.

16. Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law principles. Where permitted, you agree to submit to the exclusive jurisdiction of the courts located in Florida.

If you would prefer a different governing law/jurisdiction clause, let us know and we can adjust it to match your business setup.